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  • Alert: COVID-19 Bank operations and services update. Revised lobby hours, 9:00am to 3:00pm, Monday – Friday: Ukiah Main, Willits, Laytonville, Fort Bragg, Mendocino and Lakeport. Social distancing practices are in place. Drive-up and walk-up windows and drive-up iTM hours remain the same where available. Lobbies closed until 4/30/20: Hopland, South Ukiah, Redwood Valley. Drive-ups, ATMS and Night Depositories are accessible where available. We encourage customers to use our electronic banking services. For additional information, click LEARN MORE under the COVID-19 image.
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Local Emergency Information

We stand ready to assist our customers: COVID-19

We want to assure you that Savings Bank of Mendocino County stands ready to assist our customers during this difficult time. Our team is closely monitoring the COVID-19 developments and taking appropriate measures to provide banking services in a safe manner.

For all existing Savings Bank customers, we are making the following available to those of you that have been impacted by COVID-19. Our hope is that this assistance will provide you with some relief during this difficult time.


LOANS

Contact your lender to discuss the following options:

  • Business loan payment deferrals and emergency loans
  • Personal loan payment deferrals and emergency loans
  • Mortgage payment relief up to 6 months
  • Waived late payment fees for a period of time
  • SBA Loans - We are participating in SBA loan programs.
    Contact your loan officer or one of the following commercial loan officers for information:

    Sid Harper (707) 463-6094
    Renee Elliott (707) 463-6046
    Jose Ortiz (707) 463-6089

    Visit https://home.treasury.gov/cares for information about the U.S. Treasury CARES Act assistance for small businesses.

DEPOSIT ACCOUNTS

The following fees will be waived until 5/31/20 or further notice:

  • Overdraft and Non-sufficient Funds (NSF) fees will be waived until 5/31/20
    Note: If the account balance is insufficient, items may be returned
  • Stop Payment fees
  • CD early withdrawal fees/penalties
  • Businesses - Night Depository fee for the first year

ELECTRONIC BANKING

  • Waive incoming wire fees until 5/31/20

ACCESS TO YOUR ACCOUNTS

We are working to maintain the maximum number of locations, hours and services available to our customers based on our staffing resources. We have social distancing practices in place and are limiting the number of people in the lobby at the same time. For the well-being of all, please do not come into the bank if you have a fever or have potentially been exposed to COVID-19.

  • Lobbies open with revised hours, 9:00am – 3:00pm (until further notice)
  • Ukiah Main, Willits, Laytonville, Fort Bragg, Mendocino and Lakeport

  • Lobbies closed through 4/30/20 (or until further notice)
  • Hopland, South Ukiah, Redwood Valley

  • Drive-up Interactive Teller Machines, 8am – 5pm M-Th and 6pm Friday
  • Ukiah, Redwood Valley, Willits, Fort Bragg

  • Drive-up Window, open regular business hours
  • Lakeport, Laytonville

  • Walk-up Window, open regular business hours
  • Willits

  • ATMs – Available 24/7
  • Ukiah, Redwood Valley, Willits, Fort Bragg, Mendocino, Lakeport

  • Online Banking
  • www.savingsbank.com

  • Mobile Banking Apps for Apple® and Android® Devices
  • Connect to your accounts anytime, anywhere

  • TeleBank (877) 477-1154
  • Connect to your accounts 24/7

  • Night Depository
  • A secure way to drop off deposits day or night

  • Debit and Credit Cards
  • Use to make purchases with your card instead of using cash

  • By Phone
  • Call a Loan Accounting Representative to make a payment (707) 462-6613 EXT 1240

    Call your local banking center for any other banking needs or questions. Phone numbers are available on our website locations page.


RESOURCES

Banking Services and Wellness: COVID-19

We want you to know that we are taking proactive measures to prepare for Coronavirus (COVID-19). We are closely monitoring developments from the Centers for Disease Control and Prevention, as well as state and local authorities and are aware that COVID-19 has been declared a global pandemic by the World Health Organization.


Our top priority is the health and wellness of our customers, employees and the communities we serve while continuing to provide banking services. We want to assure you that we have taken precautionary measures to promote good health and wellness.


Our banking centers are professionally cleaned and we are enhancing our cleaning protocols for commonly touched surfaces. Our employees have been informed and urged to follow basic preventative measures and have been asked to stay home if they or a family member have a fever or have potentially been exposed to COVID-19. To help keep us all well, we ask that customers do the same.


We have social distancing practices currently in place, which means when you stop by the Bank we’ll greet you with a friendly smile instead of a handshake. We will not be traveling for business to large conferences, classes or trainings and we have put into practice alternatives to meeting in person for large group employee meetings.


We know that access to your accounts is top priority. Because of this we want to remind you that we offer the latest banking technology. These tools give you the flexibility and convenience to access your accounts without coming into the Bank. Our presence on social media allows customers and the community to connect with the Bank for up to date information from your computer or mobile device. If you haven’t already done so, now is a great time to login to Online Banking, download the mobile app and follow us on Facebook and Instagram.


  • Drive-up Interactive Teller Machines
  • Open from 8am – 5pm Monday through Thursday and until 6pm on Fridays in Ukiah, Redwood Valley, Willits and Fort Bragg.


  • ATMs
  • Available 24 hours a day, 7 days a week. 14 machines to serve you in Ukiah, Redwood Valley, Willits, Fort Bragg, Mendocino and Lakeport.


  • Online Banking, www.savingsbank.com
  • Access your accounts online to transfer money between your accounts, check balances, monitor account activity, view statements, pay bills, person to person payments and more.


  • Mobile Banking Apps for Apple® and Android® Devices
  • Connect to your accounts anytime, anywhere. Deposit checks in a snap, transfer money between your accounts, check balances, monitor account activity and pay bills.


  • Debit and Credit Cards
  • We have options for you if you prefer to use a card instead of cash.


  • TeleBank (877) 477-1154
  • Your telephone can connect you to your accounts 24 hours a day, 7 days a week.


  • By Phone
  • If you would like to speak with a Loan Accounting Representative to make a payment by phone, please call (707) 462-6613 EXT 1240.


    To speak to a bank representative for any other banking needs or questions, please call your local banking center. Phone numbers are available on our website locations page, https://www.savingsbank.com/locations.php


  • Facebook and Instagram
  • Follow us on Facebook and Instagram for the most current information about Bank operations and services as the situation progresses.


    Savings Bank is well prepared and our team is closely monitoring local conditions, the recommendations of medical experts and governmental representatives, and we are taking appropriate measures. We will provide updated information on our website and on our Facebook and Instagram pages as necessary.


    As your local community bank, we’re here for our customers, our employees and the community.


    Scott Yandell

    President and CEO

    Savings Bank of Mendocino County

Important Local Contact Information

Office of Emergency Services


Mendocino County:

(707) 467-6497

www.mendocinocounty.org/government/executive-office/office-of-emergency-services


Lake County:

(707) 262-4090

www.lakesheriff.com/About/OES.htm


Emergency Alerts for Lake and Mendocino Counties:

The best way to ensure that you receive vital emergency information is to register for both systems (Everbridge and Nixle) and register as many communication methods as possible (cell phones, landlines and email).


MendoAlert (Everbridge):

www.mendocinocounty.org/mendoalert


LakeCoAlerts (Everbridge):

https://member.everbridge.net/index/892807736729003#/signupt


Nixle:

Generally, Nixle is a secondary notification tool which sends notifications via text message to cell phones.

local.nixle.com/county/ca/mendocino & local.nixle.com/county/ca/lake


Residents can also register for all notifications affecting their zip code by texting their zip code to 888777 or can register for all Nixle alerts sent in the Mendocino County by texting MendoAlerts to 888777.

Are You Financially Prepared for a Wildfire?

Get your finances and property ready in case of a wildfire.

MAKE A HOME INVENTORY

Recovery is easier if you have an accurate home inventory. Document the contents of your home before a fire occurs. Use your smartphone to video your belongings. Keep your inventory & photos outside home or in the cloud.

Tip 1: Video or photograph each room of your home.

Remember to document drawers and closets.

Tip 2 :Describe your home's contents in your video.

Mention the price you paid, where and when you bought the item.

Tip 3: Remember to note important or expensive items.

Video your electronics, appliances, sports equipment,TVs, computers, tables.

Tip 4: Save receipts for major purchases.

Store key documents in the cloud or fireproof case. Keep home inventory offsite or in the cloud.

Tip 5: Video the garage.

Don’t forget to video or photograph what is inside your garage.

REMEMBER THE SIX "P'S"

Keep these six “P’s” ready in case immediate evacuation is required:

People and Pets

Papers, phone numbers and important documents

Prescriptions, vitamins and eyeglasses

Pictures and irreplaceable memorabilia

Personal computer hard drive and disks

Plastic (credit cards, debit cards, ATM cards) and cash

INSURANCE

A home is generally your largest asset. Protect it. Insurance is the critical back-up plan enabling you to rebuild your home after a wildfire. Federal catastrophe grants are not enough to rebuild a home. Make sure your family’s financial safety net is in place, in case disaster strikes.

Follow these tips as part of your Ready, Set, GO! wildfire preparedness plan:

Tips 1: Conduct an Annual Insurance Check Up

Call your agent or insurance company annually to discuss your policy limits and coverage. Make sure your policy reflects the correct square footage and features in your home. Consider purchasing building code upgrade coverage.

Tips 2: Know What Your Policy Covers

The details matter. Understand if you have a replacement cost policy that pays to replace all your items at current market price or an actual cash value policy that takes depreciation into account and pays less for aged items.

Tips 3: Update Your Policy to Cover Home Improvements

If you make home improvements, be sure to call your agent or company to update your coverage. Make sure your insurer knows about the changes, so the new countertops, floors or room are covered if you must rebuild.

Tips 4: Maintain Insurance

If your home is paid off, be sure to maintain homeowner insurance. Without insurance, do you have the money to rebuild your home? Check with loved ones whose homes are paid off to be sure they continue to carry homeowner insurance.

Tips 5: Get Renters Insurance

Renters can lose everything in a fire and be left to start over. Many insurers bundle renters insurance coverage with an auto insurance policy at affordable prices.

Emergency Preparedness Resources

Ready.gov

Find information on the following: active shooter, attacks in public places, cybersecurity, earthquakes, emergency alerts, extreme heat, floods, home fires, household chemical emergencies, hurricanes, landslides & debris flow, pandemic, power outages, severe weather, extreme cold, thunderstorms & lightning, volcanos and wildfires. www.ready.gov

CAL FIRE

For checklists and to learn what to do before a wildfire strikes and what to do before, during and after evacuations: www.readyforwildfire.org

Fire-Resistant Landscaping: www.readyforwildfire.org/Fire-Resistant-Landscaping/

Defensible space for your home: www.readyforwildfire.org/defensible-space

FEMA

Access FEMA’s National Preparedness Resource Library and information on: national planning frameworks, dam safety, floods, hurricanes and recovery resources. www.fema.gov